Engaging with patients and their families is now a cornerstone of how we deliver healthcare within the UK. Research considering how best to invite patient feedback about safety has been emergent over the past few years, first in acute care but more recently in primary care and we are at the forefront of this field.
Co-producing interventions that find solutions to problems that make work more, rather than less, efficient. We also have a focus on improving patient safety through staff support, learning and reflection, direct engagement in implementing change and co-operative teamwork.
Addressing key touchpoints in the patients’ medicines pathway and is developing interventions that support staff in the aim of reducing unnecessary treatment.
Developing digital solutions that address threats to patient safety whilst harnessing the power of human sense making to better understand the patient safety climate in the NHS. We are designing and evaluating a number of targeted interventions that address well-known threats to safety whilst addressing the challenges of successfully incorporating digital innovations alongside complex human and organisational needs.
